SHIPPING POLICY
Order Processing
All orders are subject to verification, quality control checks, and product availability. Orders are generally processed within 1–3 business days excluding weekends and public holidays.
Shipping Timeframes
Estimated delivery times are provided as guidelines only and may vary due to:
• Carrier delays
• Weather conditions
• Customs inspections
• High seasonal demand
• Local transportation disruptions
International Shipping
Customers are responsible for complying with local import regulations. Customs duties, import taxes, VAT, and related governmental charges may be assessed by local authorities and remain the responsibility of the customer.
Tracking Information
Tracking information will be provided once an order has been dispatched. Customers are responsible for monitoring shipment progress using the supplied tracking details.
Delivery Issues
Lorenthya Beauty shall not be liable for delivery delays resulting from circumstances beyond our reasonable control, including carrier disruptions, customs processing delays, natural disasters, governmental actions, or force majeure events.
Incorrect Shipping Information
Customers are solely responsible for ensuring that shipping information is accurate at checkout. We are not responsible for delays, losses, or additional charges arising from incorrect addresses.
Shipping Policy
Order Processing
All orders are subject to verification, quality control checks, and product availability. Orders are generally processed within 1–3 business days excluding weekends and public holidays.
Shipping Timeframes
Estimated delivery times are provided as guidelines only and may vary due to:
- Carrier delays
- Weather conditions
- Customs inspections
- High seasonal demand
- Local transportation disruptions
International Shipping
Customers are responsible for complying with local import regulations. Customs duties, import taxes, VAT, and related governmental charges may be assessed by local authorities and remain the responsibility of the customer.
Tracking Information
Tracking information will be provided once an order has been dispatched. Customers are responsible for monitoring shipment progress using the supplied tracking details.
Delivery Issues
Lorenthya Beauty shall not be liable for delivery delays resulting from circumstances beyond our reasonable control, including carrier disruptions, customs processing delays, natural disasters, governmental actions, or force majeure events.
Incorrect Shipping Information
Customers are solely responsible for ensuring that shipping information is accurate at checkout. We are not responsible for delays, losses, or additional charges arising from incorrect addresses.